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Installer Service Tool
Compatibility
Minimum hardware requirements
Compatible devices
Software
Installing the Installer Service Tool
Updating the Installer Service Tool
Language settings
Feedback
Uninstalling the Installer Service Tool
Account (creation and log in)
Account types
Creating an account
Logging in to your account
Validity period of a login
Log out
Deleting an account
Features
Project – registering a DUCO device
Connecting – connecting a DucoBox
Intervention – setting up a DucoBox
Report – completing an intervention
Request intervention reports via the Duco Installer Portal
Frequently Asked Questions
Windows asks which application should be used to open the installation file
The Installer Service Tool will not start
I am not receiving a confirmation email
I cannot connect to the DucoBox
I receive the message "No devices found" when connecting to the DucoBox
The Installer Service Tool freezes
Troubleshooting (errors and bugs)
I cannot log in and receive the message "no existing user found"
The Installer Service Tool indicates that I am offline
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A laptop with
Windows 11
USB-A connection
Administrator rights
Inhoudsopgave
English