If you do not receive an email to validate your email address, there are 3 possible reasons:

1. The email address was incorrect.

For example, due to a typing error.

Solution: Create a new account with the correct email address.

2. The confirmation email was classified as spam.

Solution: Check your spam folder and mark the domain “@duco.eu” as a trusted sender.

3. The email was blocked by the provider.

This often occurs with email addresses that are part of a privately registered domain (for example, administration@companyname.co.uk).

Solution: Contacting your service provider will often take days or even weeks. Instead, use an email address form a larger provider, such as Gmail, Outlook, or iCloud. The filter algorithms of larger providers are slightly more sophisticated, which means that confirmation emails are more likely to reach your mailbox.